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Frequently Asked Questions

Any questions? Maybe you’ll find the answers here

Venue FAQs

Health Policy Information

CLICK HERE for the most recent Health Policy information for The Fonda Theatre.

Where is the Fonda Theatre located?

Fonda Theatre is located at 6126 Hollywood Blvd, Los Angeles, CA 90028 on the historic Hollywood Blvd. More information can be found here

How do I get to the Fonda Theatre?

Visit our Directions & Parking page for driving and public transportation information. 

Is there seating available?

The Fonda is General Admission (GA) unless stated otherwise in specific show details.  

Our Main Floor is Standing Room Only. 
The Balcony is GA Seated & GA Standing Room and only accessible by stairs. There is limited seating and it is first come, first serve. You are not guaranteed a seat if you purchase a balcony ticket. 

If you require ADA accommodations, we ask that you purchase an ADA ticket through AXS. If you have not, please contact us in advance of the event you are attending so that we can notify our staff to anticipate your specific needs. 

Are there any prohibited items?

Items NOT allowed into the Fonda heatre include but are not limited to:

  • Outside Food Or Beverage
  • Alcohol, Drugs or Illegal Substances
  • Chewing Gum
  • Tide Pens
  • Backpacks (Bags (backpacks, large bags, suitcases, luggage): may not be larger than 14"x14")
  • Glassware, Glass Bottles, Metal Cans, Vases etc.
  • Fireworks, slingshots, laser pointers, flashlights, etc.
  • Professional cameras (anything with a detachable lense; with the exception of properly credentialed individuals) iPads, tablets, videocameras, tripods, monopods, or GoPros
  • Weapons of any kind including but not limited to:
    • Firearms (with or without permit), explosives, pepper spray, tear gas, pocket knives, multi-tools, or knives of any size, mace, etc.
  • Animals (with the exception of service animals)
  • Water guns, toy replica weapons, squirt bottles, soap bubbles, etc.
  • Noise making devices, i.e. horns, cowbells, whistles (LAMC Sec. 41.57.)
  • Beach balls, Frisbees, balloons, brooms, skateboards, roller blades, skates, hula hoops, glow sticks, etc.
  • Balloons, permanent markers, spray paint, stickers
  • Recording devices: audio or video (including GoPro cameras)
  • Selfie Sticks
  • Signs/flags/banners/posters: may not be larger than 11”17” or attached to a pole/stick
  • Masks
  • Umbrellas
  • Water Bottles, Hydroflasks, Camelbaks, etc.
  • Chairs/Furniture
  • Promotional Items of any kind

Any items deemed inappropriate or unsafe by Management will not be allowed.

Are you an all-ages venue?

All shows at The Fonda are all ages unless otherwise noted. Everyone entering the building requires a ticket. 

Children ages 7 and under must have appropriate hearing protection for their age and size. Ear plugs, Bluetooth headphones or cold-weather ear muffs are not accepted.

What is your bag policy?

Bags (backpacks, large bags, suitcases, luggage) may not be larger than 14"x14".

What methods of payment does the venue accept?

Box office accepts both cash and card. 
Venue concessions are cashless. All forms of card and digital payments are accepted. 

Can I bring water bottles into the venue?

No. 

Is smoking allowed at Fonda?

Smoking is not allowed anywhere inside our historic building (including vapes & e-cigs, etc). You are welcome to smoke outside on the rooftop patio. Attendees can be asked to leave & escorted off the premises should they fail to comply with any event or venue rules. 

Can I bring a camera to the venue?

No cameras or recording devices are allowed inside the venue.

How can I be notified of upcoming events?

How can I get more information on having my corporate or private event at The Fonda Theatre?

See Rentals.

Ticketing FAQs

Where can I buy tickets to Fonda shows?

Visit our Where to Buy page for full details on how to buy in advance, by phone or in person.

Please note that the Fonda Theatre is unable to verify or guarantee the authenticity of tickets that were not purchased directly through an authorized sales chanel (i.e. AXS.com or directly from the venue). Third-party sellers can include Craigslist, StubHub, Vivid Seats, Ebay, etc. 

What time does the box office open?

The box office is open every Tuesday from 1-6pm for ticket sales. On concert evenings, the box office will open at the same time as the doors for the show. 

Can I buy tickets at the venue?

Our box office is open on show evenings and every Tuesday from 1PM-6PM. Please call 323-464-6269 for information on specifics on each show.

Do you have Accessible seating?

We sell accessible seating via AXS and at the box office, which is open at doors on event days and Tuesdays from 1-6p. 

Please let our security/event staff know if you need assistance or help finding your seats. 

What is AXS Mobile?

AXS Mobile is a digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile and manage your tickets digitally. AXS Mobile gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue.

More information can be found on our AXS Mobile FAQ page here.

How do I download the AXS Mobile App to get my tickets?

Download the AXS Mobile App for iOS  or AndroidOpen the app and sign in to view your AXS Mobile ID and ticket info. More details available here.

I bought a ticket from a 3rd party seller (Craigslist, StubHub, Tickets Today, etc). How do I know if it's valid?

We are unable to verify or guarantee the authenticity of tickets that were not purchased directly through our exclusive ticketing partner AXS.  For this reason, we do not recommend purchasing tickets from third-party resellers.

If a ticket is purchased through a third-party reseller, the Fonda Theatre is not responsible for any fraudulent activity and will not honor invalid tickets. You must reach out to your original point of purchase. 

Can I screenshot or print the AXS Mobile QR code?

We only accept and scan tickets off a mobile device if they are within an approved AXS Application. Screenshots or a printed copy of a mobile QR code will not be accepted. 

For more information, please visit our AXS Mobile ID FAQ page.

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